Privacy Policy

Last updated: January 4, 2026

At Draftwisely, your privacy matters. This policy explains what information we collect, how we use it, and your rights under GDPR and other privacy laws.

Who We Are

Draftwisely, Inc.
Contact: privacy@draftwisely.com
We provide invoicing and proposal software for freelancers, consultants, and small businesses.

What Information We Collect

Account Information

  • Name, email address, and password (encrypted)
  • Company name and business details

Billing Information

  • Payment details processed securely through Stripe
  • We never store your full credit card numbers

Content You Create

  • Invoice and proposal data (client names, line items, pricing)
  • Templates and customizations you create
  • Files and documents you upload

Usage & Technical Data

  • Device type, browser, IP address
  • How you use Draftwisely (features accessed, pages viewed)
  • Analytics to improve our product

Communications

  • Messages you send to our support team
  • Feedback and survey responses

How We Use Your Information

We use your data to:

  • Provide the service – Create invoices, proposals, and manage your account
  • Process payments – Handle subscriptions and billing through Stripe
  • Improve our product – Analyze usage to fix bugs and add features
  • Communicate with you – Send updates, support responses, and (with permission) marketing emails
  • Keep your data safe – Prevent fraud, abuse, and security threats
  • Comply with laws – Meet legal and regulatory requirements

Legal Basis (GDPR)

  • Contract performance – To provide the service you signed up for
  • Legitimate interest – To improve our product and keep it secure
  • Consent – For marketing emails and non-essential cookies (you can opt out anytime)
  • Legal compliance – When required by law

How We Share Your Information

We only share your data when necessary:

  • Service providers – Hosting, email delivery, analytics, and payment processing (e.g., Stripe, AWS)
  • Legal requirements – To comply with laws, court orders, or protect our rights
  • Business transfers – If Draftwisely is acquired or merged (you'll be notified)

We never sell your personal information.

International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We use Standard Contractual Clauses and other safeguards approved under GDPR to protect your data during international transfers.

How Long We Keep Your Data

  • Active accounts – We keep your data as long as your account is active
  • After deletion – We retain some data for legal, accounting, and security purposes (typically 90 days to 7 years depending on the type)
  • Anonymized data – We may keep anonymized analytics data indefinitely

How We Protect Your Data

We take security seriously:

  • Encryption in transit (TLS/SSL) and at rest
  • Regular security audits and monitoring
  • Access controls and least-privilege policies
  • Secure authentication and password hashing

No system is 100% secure, but we continuously improve our safeguards.

Your Rights (GDPR)

You have the right to:

  • Access your data – Request a copy of what we have
  • Correct your data – Fix inaccurate or incomplete information
  • Delete your data – Request deletion (subject to legal obligations)
  • Object to processing – Opt out of certain uses
  • Restrict processing – Limit how we use your data
  • Data portability – Get your data in a machine-readable format
  • Withdraw consent – For processing based on consent
  • Lodge a complaint – Contact your local data protection authority

To exercise your rights, email privacy@draftwisely.com.

Cookies & Tracking

We use:

  • Essential cookies – Required for the site to work
  • Analytics cookies – To understand usage and improve our product (where permitted)

You can control cookies through your browser settings. For non-essential cookies, we ask for your consent where required by law.

Children's Privacy

Draftwisely is not intended for anyone under 16. We don't knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately.

Changes to This Policy

We may update this policy to reflect changes in our practices or for legal reasons. When we do:

  • We'll post the updated policy here
  • We'll update the "Last updated" date
  • For material changes, we'll notify you by email or in-app

Contact Us

Questions or concerns? Email us at privacy@draftwisely.com.